In today’s highly competitive business landscape, Customer Relationship Management (CRM) has become an essential tool for businesses of all sizes. SMBs (Small and Medium-sized Businesses), in particular, can benefit greatly from CRM technology as it helps them to stay connected with their customers, improve customer satisfaction, and ultimately drive revenue growth. Dynamics 365 CRM is...
What is CRM? Customer relationship management (CRM) technology/tools help you manage your company’s interactions and relationships with potential customers. A CRM system allows an organization to manage and nurture relationships with individuals, including customers, clients, employees, and suppliers, throughout the entire lifespan of the relationship. This includes identifying new potential customers, acquiring their business, and...
Discover how the CRM from Microsoft can help you: Unify data for insight across channels and your business. Sharpen your market analyses. Foster collaboration between teams and partners. Boost profitability by streamlining processes. Read and download the guide Fill out the form to download a CRM Overview for Beginners- guide for free.
Today marks general availability of Microsoft Flow and PowerApps, which enable people to automate workflows and quickly build custom apps that suit their specific needs. Earlier this year, we announced integration of SharePoint with Microsoft Flow, enabling you to create and launch flows directly from a SharePoint list. We also announced that native integration of...
Business value The email inbox often serves as a source of incoming files that initiate or unblock workflows, such as PDF invoices for payment, photos of damaged goods, customer requirements in Word documents, or part specifications listed in Excel. With the Business Central add-in for Outlook, you can remain in your flow of work and...
Teams can detect what’s said in a meeting and present real-time captions. And, if you’ve turned on the new meeting experience, your captions will include speaker attribution—so you’ll see not only what’s being said, but who’s saying it. There are a couple ways to get live captions in Teams: From the built-in captioning provided by Teams From...
Across the manufacturing industry, pressure continues to rise as organizations and their workforces balance unpredictable supply chains, complex regulatory and compliance requirements, advanced security threats, and heightened competition. These forces are driving the need for rapid technological advancement—especially among the nearly 430 million frontline manufacturing workers at the center of this digital transformation. However, over...
In today’s competitive business landscape, it’s important for your company to have a complete suite of solutions that includes accounting, ERP, and HR. Microsoft Dynamics 365 Business Central and QuickBooks Enterprise are two leading business solutions with overlapping features and functions. Compare the affordability and flexibility of two top ERP solutions. Learn more about our...
With numerous business management and ERP solutions available on the market, selecting the right one for your company can seem like a daunting task—but it does not have to be. Through a series of easy-to-navigate steps, the E.M.P.O.W.E.R. process provides the necessary guidance to move your business from envisioning to realizing results with a solution...
Dynamics 365 and industry clouds: 2021 release wave 2 planThe Dynamics 365 and industry clouds release plan for the 2021 release wave 2 describes new features releasing from October 2021through March 2022. The 2021 release wave 2 for Dynamics 365 and industry clouds brings new innovations that provide you with significant capabilities to transform your business. The...
