What is CRM? Customer relationship management (CRM) technology/tools help you manage your company’s interactions and relationships with potential customers. A CRM system allows an organization to manage and nurture relationships with individuals, including customers, clients, employees, and suppliers, throughout the entire lifespan of the relationship. This includes identifying new potential customers, acquiring their business, and...
Discover how the CRM from Microsoft can help you: Unify data for insight across channels and your business. Sharpen your market analyses. Foster collaboration between teams and partners. Boost profitability by streamlining processes. Read and download the guide Fill out the form to download a CRM Overview for Beginners- guide for free.
Shift to remote work: Organizations of all types face difficult and hard choices today. They’re trying to save costs, reimagine their operations, redirect productivity, re-engage customers, and work with the nuances of remote work and development. A Gartner study predicts 41% of employees will work remotely after the current pandemic as compared to only 30%...
Microsoft Power Platform is a suite of cloud-based tools that allow organizations to quickly and easily build custom applications, analyze data, automate processes, and create AI-driven solutions. It consists of four main components: Power Apps, Power Automate (formerly known as Microsoft Flow), Power BI (Business Intelligence), and the Common Data Service. These powerful tools give...
Microsoft Dynamics 365 Business Central is an Enterprise Resource Planning (ERP) system designed to streamline and optimize business operations for small and medium-sized businesses. It is the successor to Microsoft Dynamics NAV, which was released in 2005. Dynamics 365 Business Central is built on the cloud-based Azure platform, making it accessible from any device with...
This extension makes it easy to migrate customers, vendors, items, and accounts from QuickBooks to Business Central. If your business uses QuickBooks today, you can export the relevant information and then open an assisted setup guide to upload the data to Business Central. Data from QuickBooks desktop You can import the following data from QuickBooks...
Power Automate is a service that you can use to automate repetitive tasks to bring efficiencies to any organizations. You can create cloud flows, desktop flows, or business process flows. Check out this video about the different types of flows. Cloud flows Create a cloud flow when you want your automation to be triggered either...
Everywhere you go, you can find customer data, and it is transforming how organizations operate. The way organizations operate has undergone a fundamental shift because of technological improvements. Customers now have higher needs and expectations because of this. Businesses are increasingly putting their attention on enhancing the consumer experience, introducing new services, and discovering new...
Today marks general availability of Microsoft Flow and PowerApps, which enable people to automate workflows and quickly build custom apps that suit their specific needs. Earlier this year, we announced integration of SharePoint with Microsoft Flow, enabling you to create and launch flows directly from a SharePoint list. We also announced that native integration of...
The retail industry has multiple obstacles to tackle, such as inventory, staffing, merchandising, etc. These issues have become more complex with digital disruption as the expectations of customers have changed too. However, these challenges can be overcome by evolving rapidly with changing times and implementing innovative solutions. ...
